IT@Sam April Newsletter

April 21, 2014 Comments off

Please be sure to read this month’s IT@Sam Newsletter.

System Maintenance – Talent Management

April 17, 2014 Comments off

Talent Management
April 17, 5:00 pm – April 20, 3:00 am
Talent Management will be intermittently unavailable due to system maintenance.


Categories: Uncategorized

Service Desk Hours of Operation for Good Friday, April 19

April 16, 2014 Comments off

The Service Desk will be closed at noon on Friday, April 18 in observation of Good Friday. Normal operating hours will resume on Saturday, April 19.

Categories: Uncategorized

System Maintenance & Software Updates

April 1, 2014 Comments off

Adobe Flash Player 
April 4, 9:00 pm – April 4, 9:30 pm

A new version of Adobe Flash Player will be deployed to Windows computers.


Touchnet Upgrade
April 4, 4:00 am – April 4, 9:00 am
An upgrade to Touchnet from version 6 to 6.5 is being performed.  This will affect the ability to process payments for the following:  Continuing Education FlexReg payments, Marketplace, T2 (Parking Garage), StarRez (Housing Payments), Admissions Fee payments, Tuition/Fees payment and Transcript Request payments.


MySam - Finance 
April 4, 5:00 pm – April 4, 7:00 pm
The Banner Finance module will be unable to conduct data processing.  This will affect the ability to access both the INB and Self-Service Finance modules. 

Tech Tip: Slide Zoom in Powerpoint

March 25, 2014 Comments off

Slide Zoom is one of the most useful aspects in Microsoft PowerPoint 2013. If you have a particularly detailed chart or want to direct your audience’s focus to one particular element of a slide, Slide Zoom eliminates the noise and takes you directly to that element. This saves you from making a secondary slide just to highlight one element, and can be more graphically appealing than highlighting text on a slide. Here’s how to make the most of this feature.

Read more in the March IT@Sam Newsletter.

Categories: Tech Tip

Computer Lab Hours During Spring Break

March 7, 2014 Comments off

March 8:  TWC 315 will be open from 8am – 5pm.  All other labs will be closed.

March 9:  All labs will be closed.

March 10-13:  NGL 200 will be open from 8am-5pm. TWC 315 will be open from 8am -7pm.  All other labs will be closed.

March 14:  All labs will be closed.

March 15:  TWC 315 will be open from 8am – 5pm.  All other labs will be closed.

March 16:  NGL 200 will be open from 2:00pm-1:00am. All other labs will be closed.

March 17:  NGL 200 and CHSS 130 will open at 7:30am. AB4 203 will open at 8:00am.  Normal lab hours will resume on March 17th.

IT Systems Downtime Notifications

March 6, 2014 Comments off

ODS System Updates
March 7, 6:00 pm – March 9, 8:00 am
ODS updates are being applied this weekend.  Cognos Reporting Services will be unavailable during this time.


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