Banner INB, SSB unavailable Friday evening

On Friday, September 19, from 6 – 9 pm, Banner updates and patches will be applied to the Student, Financial Aid and HR/Payroll modules. During this maintenance time, Banner INB and SSB will be unavailable.

If you have any questions, please feel free to contact IT@Sam Service Desk by phone: (936) 294-1950 (Students), (936) 294-HELP (Faculty/Staff), email: servicedesk@shsu.edu, or live support: support.shsu.edu. And, don’t forget to follow us on Twitter and Facebook (SHSU Service Desk) for up-to-date information.

Sign up for new training courses!

IT@Sam hopes your Wednesday is treating you well. Make it even better by signing up for a new training or two!

There’s still time to sign up for trainings this week. If you’ve been eying SPSS, Advanced Word 2013 or Advanced Excel, you’re in luck! Take a look at the schedule below for their times. Also, make note of trainings for the week of Sept. 22. We have a lot going on and we want you to be a part of it.

Advanced Excel 2013 September 11 10:00 AM – Noon ALL 107
Intro to SPSS September 11 2:00 – 4:00 PM NGL 157
Intro to Word 2013 September 12 10:00 AM – Noon NGL 157
Advanced Word 2013 September 22 10:00 AM – Noon ALL 107
WebCMS: Intro September 22 2:00 – 4:00 PM ALL 107
Intro to Adobe Captivate September 23 10:00 AM – Noon ALL 107
Intermediate Photoshop CC September 23 2:00 – 4:00 PM ALL 107
WebCMS: Intermediate September 24 2:00 – 4:00 PM ALL 107
Excel 2013: Data Manipulation September 25 10:00 AM- Noon ALL 107
Excel 2013: Tables and Arrays September 25 2:00 – 4:00 PM ALL 107
Intro to HTML September 26 10:00 AM – Noon ALL 107

To sign up for one of these training sessions or other future trainings, please visit the Talent Management page. If you have any questions about future training sessions or sessions you would like to see offered, please contact the Service Desk (4-HELP).

IT@Sam September Newsletter – Hot off the Virtual Press!

Happy Tuesday to you, Kats! The IT@Sam September Newsletter is here! Read on to find out more.

This month is jam-packed with trainings. Take the time to read through this month’s lineup and sign up for a course you might be eying. We also have new and updated courses! Read up on them in our “New and Updated Trainings” article.

Also, take note on the new changes on the upcoming annual security training. IT Client Services Director, Stephanie Fors, takes a few moments in her director’s chair to tell you more about it in this month’s “Director’s Cut.”

Of course, we’re also getting ready for next month as well! Read on to find out how we’ll be celebrating Cyber Security Awareness Month in October (spoiler alert: we’ll be having weekly giveaways!).

Phew! This isn’t even the full line up of all the extra information and tips we feature every month. Pour yourself some coffee for that 2:30 pm feeling and enjoy!

Have a tech-y story idea or topic you’d like to learn more about for the IT@Sam Newsletter? We’d love to hear from you! Contact IT Client Services Communication Specialist, Veronica Gonzalez, at 936-294-3476 or vgonzalez@shsu.edu. Don’t forget to follow us on Twitter and Facebook for up-to-date information.

System maintenance, updates happening this weekend

Welcome back Kats! We hope you are adjusting well as a new academic year begins. IT@Sam is working to help with a smooth start as we support you with your campus technology needs.

This weekend and next week, keep these few updates and system updates in mind if you plan to be on campus around these times. We want to keep you informed of possible service downtimes and upgrades so that you can make the most of technology resources offered to you.

Annual 2014 to 2015 Fiscal Year Rollover for Finance – Phase 1

On Friday, August 29, Banner Finance (INB Finance and Self Service Finance) will shut down at 5:00 p.m. to run the first round (of two) Fiscal Year-End roll processes. We estimate the system will be unavailable for 3 hours. Normal operations will resume upon completion of these processes. Please remember to sign off and shut down all your Banner Finance Sessions before 5:00 p.m. on August 29. The second round of Fiscal Year-End roll processes will occur Friday, September 12. If you have any questions, contact the Controller’s office in the CHSS building at 936-294-3387.

System Maintenance for TouchNet and FlexReg

On Monday, September 1, from 6 – 7pm, maintenance will be performed that will cause a short service interruption for TouchNet and FlexReg.

Deploy Firefox 31.0 (Windows)

On Friday, September 5, from 9 – 9:30 pm, IT@Sam will deploy Firefox 31.0 update to all PCs.

If you have any questions, please feel free to contact IT@Sam Service Desk by phone: (936) 294-1950 (Students), (936) 294-HELP (Faculty/Staff), email: servicedesk@shsu.edu, or live support: support.shsu.edu. And, don’t forget to follow us on Twitter and Facebook (SHSU Service Desk) for up-to-date information.