Home > Uncategorized > IT Systems Downtime Notifications

IT Systems Downtime Notifications

November 22, 2013

ERP System Updates
November 22, 6:00 pm – November 24, 10:00 pm

We are performing upgrades to several modules in our ERP system listed below. During the upgrade these Banner systems will not be available.

Impacted Modules (Major Upgrades):
Financial Aid
HR & Payroll
Position Control
General
WebTailor

Impacted Modules (Minor Upgrades):
Accounts Receivable
Student
Finance

Lync Upgrade
November 22, 6:00 pm – November 23, 8:00 am
External services will be migrated to Lync 2013. During the scheduled window, external access (as defined below) will be intermittently unavailable.

Impacted Services (External Access To Lync):
Mobile
SamNet
Off-Campus
Federation (AOL, Messenger/Skype, Gmail)
Anonymous participants joining web conferences

Not Impacted(Internal Services to Lync):
Access to Lync through Remote.shsu.edu
Dial-in Conferencing

Network Upgrade
November 29, 6:00 pm – November 30, 12:00 am
Upgrades to network hardware that will intermittently affect the availability of most services.

Impacted Services:
Website
E-mail
Lync
MySam
Banner

 

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