System Downtime 02/28 – 03/02

Banner ERP Updates
February 28, 6:00 pm – 8:00 pm
Banner ERP updates for Financial Aid are being applied this weekend. INB and SSB Services will be unavailable during this time.
 
ODS Updates
February 28, 6:00 pm – March 2, 8:00 am

ODS updates are being applied this weekend.  Reporting Services will be unavailable during this time.

 

 

 

 

Exchange Updates
February 21, 6:00 pm – February 22, 12:00 am
Exchange updates are being installed to fix an issue with Outlook Web Access (mail.shsu.edu) not supporting Internet Explorer 11.  During this time, clients may receive a pop-up prompting them to login if they are currently using Outlook or Outlook Web Access. 

Listserv Changes
February 21, 6:00 pm – February 22, 6:30 pm

Listserv changes are being made that may cause a short outage to lists.  This outage should be very minimal.

Summer I & II Software Requests Deadline Approaching!!

The deadline for submitting requests for new software or upgrades to existing software for Summer I & II is March 1.  To place your requests use the following instructions:  

  • Go to http://cherwell.shsu.edu
  • Click on either Browse Service Catalog or List View of Service Catalog
  • Software > Install New > Software for Mac or PC
  • Software > Upgrade > Existing Mac or PC Software Package

Please contact the Service Desk at 936-294-HELP (4357) if you need any assistance placing a request.

 

February is Data Security Month

Data security cannot be stressed enough. These days, you can accomplish your daily tasks without leaving the comforts of your home if you have Internet access. While this is very convenient it also carries the potential to be very dangerous as well. With so much data available every day it is no wonder that cyber criminals are coming up with new ways to steal this data. Here are some tips, provided by the Department of Homeland Security, to help secure your online data.  Read More..