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System Maintenance – Talent Management

April 17, 2014 Comments off

Talent Management
April 17, 5:00 pm – April 20, 3:00 am
Talent Management will be intermittently unavailable due to system maintenance.

 

Categories: Uncategorized

Service Desk Hours of Operation for Good Friday, April 19

April 16, 2014 Comments off

The Service Desk will be closed at noon on Friday, April 18 in observation of Good Friday. Normal operating hours will resume on Saturday, April 19.

Categories: Uncategorized

System Maintenance & Software Updates

April 1, 2014 Comments off

Adobe Flash Player 12.0.0.77 
April 4, 9:00 pm – April 4, 9:30 pm

A new version of Adobe Flash Player will be deployed to Windows computers.

 

Touchnet Upgrade
April 4, 4:00 am – April 4, 9:00 am
An upgrade to Touchnet from version 6 to 6.5 is being performed.  This will affect the ability to process payments for the following:  Continuing Education FlexReg payments, Marketplace, T2 (Parking Garage), StarRez (Housing Payments), Admissions Fee payments, Tuition/Fees payment and Transcript Request payments.

 

MySam - Finance 
April 4, 5:00 pm – April 4, 7:00 pm
The Banner Finance module will be unable to conduct data processing.  This will affect the ability to access both the INB and Self-Service Finance modules. 

Tech Tip: Slide Zoom in Powerpoint

March 25, 2014 Comments off

Slide Zoom is one of the most useful aspects in Microsoft PowerPoint 2013. If you have a particularly detailed chart or want to direct your audience’s focus to one particular element of a slide, Slide Zoom eliminates the noise and takes you directly to that element. This saves you from making a secondary slide just to highlight one element, and can be more graphically appealing than highlighting text on a slide. Here’s how to make the most of this feature.

Read more in the March IT@Sam Newsletter.

Categories: Tech Tip

Computer Lab Hours During Spring Break

March 7, 2014 Comments off

March 8:  TWC 315 will be open from 8am – 5pm.  All other labs will be closed.

March 9:  All labs will be closed.

March 10-13:  NGL 200 will be open from 8am-5pm. TWC 315 will be open from 8am -7pm.  All other labs will be closed.

March 14:  All labs will be closed.

March 15:  TWC 315 will be open from 8am – 5pm.  All other labs will be closed.

March 16:  NGL 200 will be open from 2:00pm-1:00am. All other labs will be closed.

March 17:  NGL 200 and CHSS 130 will open at 7:30am. AB4 203 will open at 8:00am.  Normal lab hours will resume on March 17th.

IT Systems Downtime Notifications

March 6, 2014 Comments off

ODS System Updates
March 7, 6:00 pm – March 9, 8:00 am
ODS updates are being applied this weekend.  Cognos Reporting Services will be unavailable during this time.

New Software Releases

March 6, 2014 Comments off

Shockwave Player 12.0.9.149
March 7, 9:00 pm – March 7, 9:30 pm
A new version of Shockwave Player is being deployed to Windows computers.

 

Flash Player 12.0.0.44
March 7, 9:00 pm – March 7, 9:30 pm
A new version of Flash Player is being deployed to Windows computers.

SSL Certificate

March 6, 2014 Comments off

SSL Certificate

IT@Sam installed a new SSL certificate on Thursday morning, March 6, that may prompt clients to accept before authenticating on SamNet. If you have any issues, please call the Service Desk at 936-294-1950.

Categories: Uncategorized

Spring Break Hours

March 6, 2014 Comments off

Due to Spring Break, the Service Desk will operate on a modified schedule. The Service Desk will be open from 8:00am until 5:00pm starting Monday, March 10 through Thursday, March 13 and will be closed Friday, March 14. Normal operating hours will resume on Monday, March 17 at 7:30 am.

Categories: Uncategorized

System Downtime 02/28 – 03/02

February 27, 2014 Comments off
Banner ERP Updates
February 28, 6:00 pm – 8:00 pm
Banner ERP updates for Financial Aid are being applied this weekend. INB and SSB Services will be unavailable during this time.
 
ODS Updates
February 28, 6:00 pm – March 2, 8:00 am

ODS updates are being applied this weekend.  Reporting Services will be unavailable during this time.

 

 

 

 

Categories: Uncategorized
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