Remote Desktop Connections – Macs

Since August 13, IT@Sam has been working on a long term solution that prevents Mac users from connecting to Remote Desktop Connection (RDC).  As an interim solution, we ask that you connect to RDC using WINTS01.SHSU.EDU or WINTS02.SHSU.EDU rather than REMOTE.SHSU.EDU.

If you previously downloaded RDP 2.1.2 you will still encounter issues.  IT@Sam is currently working with Microsoft to get this issue resolved soon.  We apologize for the inconvenience.

Office 2010 & 2011: Coming to your desktop soon!

Microsoft Office 2011 for Macs will be deployed starting August 10th and Microsoft Office 2010 for PCs will be deployed over the weekend of August 12th. To become familiar with these new programs you can check out the following information from Microsoft.

The first two introductory sessions will be held on Wednesday August 24 in the College of Humanities and Social Sciences (CHSS). More training opportunities will be available througout the fall semester so please keep reading the IT@Sam Newsletter for updates.

  • Office 2010 for PC Introduction will be held from 11 a.m. until 12 p.m. in CHSS C070
  • Office 2011 for Mac Introduction will be held from 3 p.m. until 4 p.m. in CHSS C090.

SamNet Wireless

SamNet Wireless

SHSU Computer Services has completed the initial conversion of the new SamNet wireless service. This conversion was implemented to increase your wireless coverage throughout the campus and to maintain SHSU data security and integrity while it is being accessed wirelessly.

SO how can you get connected to SamNet? Just follow these simple steps:
1.) Connect to the wireless network (or establish a wireless connection)
2.) Open any web browser and authenticate to the network using your SHSU user name and password
3.) After authentication, you can browse the Internet,access the SHSU home page, SamMenu, and SamWeb without having VPN!
4.) To print to campus networked printers, you must use Remote Desktop, if the printer you are looking for is not there, please see Adding a Printer

Using iTerm for Nell

You may have noticed in this month’s IR Update that as of March 1st we will no longer allow telnet sessions into Nell. Here is the excerpt:

Whoa, Nell!

Several months ago, the SecureCRT option was added to make the university confidential information more “secure” when you log in to Nell. It is time to use it only. In the past, you have used WinQVT to telnet to Nell. As of March 1, 2009, that option will be gone completely. If you have an old shortcut on your desktop for the old method, it will not work at that time.

If you have not yet made the switch, please do so now. Click Start, All Programs, SHSU Programs, Communications, CRT, Nell. Try it out and if you have troubles with key-mapping or any other feature, please contact the Helpdesk.

When off-campus, you will remote in to your account, and then use the SecureCRT login option to reach Nell.

If you are using iTerm on a Mac to log into Nell you’ll need to do the following.

1. Open iTerm.
2. Click on Bookmarks in your toolbar and select Manage Bookmarks…

3. Select the bookmark that is for connecting to Nell. The command on the bookmark will read “telnet nell.shsu.edu” Once that bookmark is highlighted click on the Edit button in the lower left-hand corner. It looks like a pencil.

4. Last, replace the word “telnet” with “ssh” in the command and click on OK.

When you launch iTerm next you will be using SSH, which is a secure connection, to connect to Nell rather than telnet. You may notice a little bit of a lag in being prompted for your password, don’t be alarmed.

As always, please let us know if you have questions.

Have a great day!