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Archive for the ‘software’ Category

Systems Maintenance & Software Updates

June 12, 2014 Comments off
Blackboard Maintenance
June 16, 1:00 am – June 16, 3:00 am
On Monday, June 16 from 1:00 am – 3:00 am Central time, Blackboard will be available intermittently while maintenance is performed on the system.  If you need further assistance with this, contact the Blackboard Support Desk at 936.294.2780/blackboard@shsu.edu. 

 

SHSU Main Website Update
June 12, 6:00 pm – June 12, 8:00 pm
On 06/12/2014 from 6:00 PM to 8:00 PM, emergency maintenance on the SHSU Main Website will take place to address back-end issues. At the beginning of this maintenance, there will be a brief outage of all web pages until the caching system detects the website maintenance. During the maintenance, some pages may be unavailable due to not being cached (i.e. pages not recently requested). Additionally, any website authoring performed through the DotCMS system will be unavailable.

Shockwave Player 12.1.1.151
June 13, 9:00 pm – June 13, 9:30 pm

A new version of Shockwave Player will be deployed to all managed Windows 7 computers.

System Maintenance & Software Updates

June 5, 2014 Comments off

MySam - Finance
June 6, 5:00 pm – June 6, 7:00 pm
The Banner Finance module will be unable to conduct data processing.  This will affect the ability to access both the INB and Self-Service Finance modules.  Please remember to sign off all Banner Finance sessions before this time.

 

Adobe Flash Player 13.0.0.214
June 6, 9:00 pm – June 6, 9:30 pm
A security update will be applied to Flash Player on all managed Windows 7 computers.

 

Shockwave Player 12.1.1.151
June 6, 9:00 pm – June 6, 9:30 pm
A new version of Shockwave Player will be deployed to all managed Windows 7 computers.

System Maintenance & Software Updates

April 1, 2014 Comments off

Adobe Flash Player 12.0.0.77 
April 4, 9:00 pm – April 4, 9:30 pm

A new version of Adobe Flash Player will be deployed to Windows computers.

 

Touchnet Upgrade
April 4, 4:00 am – April 4, 9:00 am
An upgrade to Touchnet from version 6 to 6.5 is being performed.  This will affect the ability to process payments for the following:  Continuing Education FlexReg payments, Marketplace, T2 (Parking Garage), StarRez (Housing Payments), Admissions Fee payments, Tuition/Fees payment and Transcript Request payments.

 

MySam - Finance 
April 4, 5:00 pm – April 4, 7:00 pm
The Banner Finance module will be unable to conduct data processing.  This will affect the ability to access both the INB and Self-Service Finance modules. 

New Software Releases

March 6, 2014 Comments off

Shockwave Player 12.0.9.149
March 7, 9:00 pm – March 7, 9:30 pm
A new version of Shockwave Player is being deployed to Windows computers.

 

Flash Player 12.0.0.44
March 7, 9:00 pm – March 7, 9:30 pm
A new version of Flash Player is being deployed to Windows computers.

Summer I & II Software Requests Deadline Approaching!!

February 20, 2014 Comments off

The deadline for submitting requests for new software or upgrades to existing software for Summer I & II is March 1.  To place your requests use the following instructions:  

  • Go to http://cherwell.shsu.edu
  • Click on either Browse Service Catalog or List View of Service Catalog
  • Software > Install New > Software for Mac or PC
  • Software > Upgrade > Existing Mac or PC Software Package

Please contact the Service Desk at 936-294-HELP (4357) if you need any assistance placing a request.

 

On-Demand Software Installation for Mac OS

September 7, 2010 Comments off

Hello Mac Enthusiasts,

Additional software is now available for installation on managed SHSU Macintoshes by:

  1. Go to System Preferences
  2. Click on Absolute Manage (or LANrev Agent for some)
  3. Click on Software Updates
  4. Last, click on the Show On-Demand Software.
Categories: Macintosh, software
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