Techie Tuesday

Meet Sylvia Sido, the newest member of our Web Development team! Some of Sylvia’s main duties focus on mass e-mail requests, as well as website updates and maintenance, and reaching out to clients in need. She works to keep up-to-date with the current trends for mass emails, and find ways on how incorporate the positives into our current process.

We also found out this world traveler flew a plane in Miami, had quite the culinary experience in Taiwan, and is a certified advanced open water scuba diver.

The next time you see Sylvia, say hello and ask her about an adventure or two!

sylvia sido

Techie Tuesday

This week, we’re sitting down with Tim McGuffin, our Information Security Officer. We met the other part of our security team, Security Analyst Marilyn Cummings, in April. Check out her Techie Tuesday spot if you haven’t yet!

The security team is responsible for the prevention, detection, and response of incidents that can cause harm or threaten the University’s information assets. In Tim’s words, “It’s a very wordy way of saying ‘keep SHSU safe from hackers.'”

The next time you see Tim, say hello! He’d love to talk photography and technology.

tim mcguffin

Techie Tuesday

This week, we walked right into our favorite training course and met Natalie Payne, our IT Technology Trainer. Natalie loves helping faculty and staff understand our software and technology resources better, and hopes to help make our productive days a little easier.

If you have ever been curious about the technology training that IT@Sam has to offer, check out Talent Management, or check out our monthly newsletter where we highlight new training courses. You can also always e-mail Natalie at She would love to hear from you!

The next time you see Natalie, say hello and ask her how many days are left until the first Bearkat football game!

natalie payne

Techie Tuesday

We’re one more Tuesday closer to the semester!! Our techies, like this week’s Angela Whitlock, help keep our network and systems updated for the new semester.

Angela is one of our Senior ERP Analysts with our Enterprise Services department. She helps maintain and support the Financial Aid and Student and Accounts Receivable modules.

If you ever see Angela around campus, say hello and talk football with her!

angela whitlock

Techie Tuesday

This week we’re giving a big Bearkat welcome to Glen Piper, our new Service Desk Manager in Client Services!

Glen is excited to get to know everyone he will be working with, especially at the Service Desk. “Through this process I hope to then be able to lead them to provide even better levels of service to our clients here at Sam Houston State University.”

When you see Glen, say hello and maybe talk a little Fantasy Football. The new football season is right around the corner!

glen piper