For the past several years, Sam Houston State University has used the Windows 7 operating system for PCs. Windows workstations are scheduled for an upgrade to Windows 10, beginning in May (after the conclusion of the Spring 2017 semester).
The look and feel for Windows 10 will be different, but most functionality will already be familiar to you. Some of the improvements include:
- A more interactive Start Menu. Users will continue to see lists of software and files, but alongside them will be Live Tiles of apps. These can be changed for apps used more frequently, making life a little easier than in Windows 7.
- As with Windows 7, users can search by clicking on the Start Button.
- Edge is the default browser in Windows 10. It features a clean look with a tidy area called the Hub to keep the things collected on the web – including favorites, reading lists, browsing history, and current downloads.
Stay tuned to future IT@Sam Newsletters or the Windows 10 project website for a peak at these improvements and updates to the timeline. If you have any questions, please feel free to contact the Service Desk.
Recently, the security certificate for the SamNet wireless network was renewed. Apple devices (i.e. iPhone, iPad) may issue a prompt such as this:
If you receive this prompt, click “Accept.”
You will not be prompted again unless the wireless network settings on the device are deleted.
Should you continue to experience issues connecting to SamNet, please contact the Service Desk.
We have put together a Windows 10 Preparedness Checklist for your convenience. This checklist will help you make sure you are ready for your Windows 10 upgrade. Just visit the Windows 10 website and click on “Windows 10 Checklist” in the menu.
Also, we are looking for those who wish to be an early adopter for Windows 10. If you want to be upgraded prior to Summer, just let Gonzalo Correa know your node name.
Many people received an e-mail this morning claiming to have been sent from the Sam Houston State University Technology Department concerning a login alert with a subject of “Alert!!!”. (See image below.)
The link included in the message appeared to have been a SHSU Online link, but was directed to a malicious site that requests your username and password. IT Security has contacted the appropriate parties in order for them to remove the malicious site.
If you still have an e-mail in your inbox, please delete the e-mail with no further action.
If you have already visited the site and entered your username and password, please change your password as soon as possible at https://samweb.shsu.edu, by clicking on the IT@Sam menu, then on Account Password Change.
Please contact the Service Desk at firstname.lastname@example.org or (936) 294-1950 should you have any questions, concerns, or trouble resetting your password.
Unfortunately, this is not an April Fools joke.
Many people received an e-mail today claiming to be an e-mail account verification message. The link included in the message was directed to a malicious site that requests your username and password. The e-mail had a subject of “IT@Sam Service Desk” and looked like the example below.
The malicious site appears to be removed, however out of the abundance of caution IT Security has also blocked the site from being accessed from campus and has blocked all further e-mails from being delivered. If you still have an e-mail in your inbox like the one described, please delete it with no further action.
Please take this opportunity to review some of the tell-tale signs that an e-mail is a phishing attempt. In this case, here are some of the signs:
- The message above appeared to be from email@example.com, upon closer look, you can see that it was actually from “firstname.lastname@example.org.”
- The url given is https://www.shsu.edu, but hovering over the link shows that it actually goes to http://www.humecement.com.my/5s_v1/shsu/aspx.htm.
- The phrasing and subject line is a bit off. We would not use the name of a university service unit as the subject of the e-mail. The subject would contain insight into the contents of the message.
Please contact the Service Desk at email@example.com or (936) 294-1950 should you have any questions or concerns.