Did you notice the random package delivery notice in your email during the last week of October? We hope you didn’t click on it! Over the last two years, IT@Sam security personnel have sent a fake phishing e-mail as a means to understand how well our security awareness programs are working. Good news: It’s working!
Phishing is a serious attempt cyber criminals use to get your personal information by pretending to be a trustworthy site. In the October IT@Sam Newsletter, our Vice President, Mark Adams, shared how many phishing attempts we catch on a daily basis. On a recent day, SHSU received 230,519 e-mails. Of these 174,192 were evaluated as potential valid e-mails and 56,327 were considered malicious and were rejected.
According to statistics from Information Security Officer, Tim McGuffin, we had a surprising total click-through rate at 36%. We sent 22,332 emails to faculty, staff, and students and had just over 8,000 page views. We’ve included an infographic breaking down the numbers and comparing them to last year. The number of emails sent out this year compared to last year are different because alumni emails were not included.
“Phishing is still our number one source of compromise on campus,” McGuffin says. “But we’re down approximately 30% from where we were last year on actually compromised accounts.”
If you you’d like to know where our fake link sent people, you can look at it here.
Please remember, if you are ever suspicious of an email, don’t hesitate to forward it to us at email@example.com.
Meet Joey Medrano, one of our student assistants! Joey has been one of our Service Desk technicians this semester, but will start working for our Networking team this week. This political science major has enjoyed working and learning in the IT world!
If you ever see Joey around, tell him hello!
Meet David Cummings, one of our networking analysts. David just started working with several weeks ago! Some of his main duties include troubleshooting networking connections and activating outlets for computers and phones around campus.
When you see David around campus, tell him hello!
Happy Friday! We have a few system maintenance updates happening tonight and Monday. Make note of them in case you’ll be using these systems at any point.
On Friday, October 23, beginning at 6 pm and concluding at 6:30 pm, the remote.shsu.edu system will undergo maintenance. At its conclusion, this maintenance could impact your ability to connect to the system if you are using an older version of Microsoft Remote Desktop.
If you are using a Windows based computer, download or run Windows Updates to ensure that you are using the latest available version of Microsoft Remote Desktop to avoid potential connectivity issues.
If you are using a Macintosh, you can download the latest version of Microsoft Remote Desktop from the App Store.
Banner HR/Payroll System Maintenance
On Friday, October 23 from 6pm – 8:pm, the Banner HR/Payroll system will undergo maintenance that will result in a service outage. Service should be restored by 8:00pm.
Banner Financial Aid System Maintenance
On Friday, October 23 from 6pm – 8:30pm, the Banner Financial Aid system will undergo maintenance that will result in a service outage. Service should be restored by 8:30pm.
TK20 Service Outage
On Monday, October 26, from 8 – 8:15am maintenance will be performed on the TK20 system that result in a brief service outage.
If you have any questions, contact the Service Desk at 936-294-1950 (students), 4-HELP (faculty/staff), or firstname.lastname@example.org.
This week meet Connor Marley, one of our student technicians at the Service Desk! Connor is a computer science major focusing on information assurance.
The next time you call the Service Desk and have the chance to talk to Connor, say hello!
If you’re a student and would love to be a part of our team, check out Jobs4Kats.