Convincing Campus Phishing Attempt

Many people received an e-mail today claiming to be an e-mail account verification message. The link included in the message was directed to a malicious site that requests your username and password. The e-mail had a subject of “IT@Sam Service Desk” and looked like the example below.

The malicious site appears to be removed, however out of the abundance of caution IT Security has also blocked the site from being accessed from campus and has blocked all further e-mails from being delivered. If you still have an e-mail in your inbox like the one described, please delete it with no further action.

Please take this opportunity to review some of the tell-tale signs that an e-mail is a phishing attempt. In this case, here are some of the signs:

  1. The message above appeared to be from helpdesk@shsu.edu, upon closer look, you can see that it was actually from “manuelitos@unm.edu.”
  2. The url given is https://www.shsu.edu, but hovering over the link shows that it actually goes to http://www.humecement.com.my/5s_v1/shsu/aspx.htm.
  3. The phrasing and subject line is a bit off. We would not use the name of a university service unit as the subject of the e-mail. The subject would contain insight into the contents of the message.

Please contact the Service Desk at servicedesk@shsu.edu or (936) 294-1950 should you have any questions or concerns.

Network Maintenance 3/4/2017

On Friday, March 3, beginning at 11pm, and concluding Saturday, March 4, at 6am, maintenance will be performed on the network as a follow up from last week’s outages. This maintenance could cause several momentary (2-5 minutes) service outages. We encourage you to keep this maintenance in mind if you plan to work or have assignments due near this maintenance window.

IT@Sam Service Desk
Academic Building I, Room 145
Sam Houston State University
ServiceDesk@shsu.edu
936.294.1950

Network Outages

We have experienced an issue with the campus network this weekend that has caused service outages. We have identified the issue and are working to permanently resolve it prior to Monday morning. This work may cause additional brief network outages while we resolve the problem. 

We sincerely apologize for the inconvenience.
IT@Sam Service Desk

ServiceDesk@shsu.edu

Academic Building I, Room 147

(936) 294-1950

Windows 10 upgrade coming soon

As you may have seen in the latest IT@Sam Newsletter, Windows workstations are scheduled for upgrade to Windows 10. This upgrade will begin after the conclusion of the Spring 2017 semester and should complete by the start of the Fall 2017 semester.

The look and feel for Windows 10 will be different, but most windows-10-logo-46fa00b9a1-seeklogo_comfunctionality will already be familiar to you. In addition to the change in the look and feel, there will be improvements including enhanced security, a new web browser, faster login times, and less disruptive future upgrades. Additional information and a timeline of updates will be included in upcoming IT@Sam Newsletters as well as online at www.shsu.edu/windows10.

Please take this upgrade into consideration as you and your department(s) make book adoptions and software requests for the next academic year.

Should you have any questions or concerns, please contact the Service Desk (ServiceDesk@shsu.edu or 936.294.1950).