Changes – Administrative Access & Computer Account Security

Please take notice of a couple of changes that have been made regarding temporary administrative access requests and computer account security. This information has also been posted as notices in Nell and SamMenu.

Temporary Administrative Access Policy Change:
If you require temporary administrative access to install software on to an SHSU computer, please ask your department chair for his/her approval within e-mail and then you can paste that approval into your WO request. The request should indicate what software will be loaded and it’s business purpose and that your department can produce the licensing information, upon request.

Computer Account Security:
All computer accounts will activate a password-protected screensaver after 15 minutes of inactivity. This is to increase the security of your personal files as well as SHSU student, faculty, and staff records.

Update to Computer Account Security: This has been our policy for several years. However, due to recent security concerns we’ve taken additional measures to enhance the existing policy. Please refer to our current guidelines posted on the Computer Services website regarding the use of password-protected screensavers . Additionally, we’ve mentioned in several past IR updates to always use password-protected screensavers.

Author: lucrecia chandler

ITSM & Communications Manager for IT@Sam