Updating Your Off-Site E-mail

Your off-site e-mail address will enable you to take advantage of new self-service tools such as resetting your password when it expires, so it’s always important to have a current e-mail address on file. Follow the steps below if you need to update your off-site e-mail

Faculty and Staff:

  • Log into My Sam Portal (mysam.shsu.edu) and look for the “Manage My Profile” channel on the right-side of the page.
  • Click the “Manage Off-site Contact Information” Link


  • Log into Sam Web
  • Click the “IT@Sam” link in the left navigation menu
  • Click the “Off-site Contact Preferences” link in the left navigation menu

Author: shsuservicedesk

The IT@Sam Service Desk is part of the Client Services group of the Division of Information Technology Services at Sam Houston State University.