System Maintenance Announcements

10/14 6pm – Midnight
Server Patches

We will be applying security patches starting at 6pm on October 14. There will be intermittent outages for the following services: Terminal Servers (remote.shsu.edu), Library’s SamCat Library Catalog Website, Library’s ILLiad Interlibrary Loan Website, Library’s Electronic Reserves Website, Police Research Center’s CRIMES Regional Database Backup Server, Police Research Center’s CRIMES User Portal, Aramark Point of Sale, and Physical Plant Power Monitoring.

10/21 6pm – 10/22 7am
Virtual Machine Migration, Part 1

We will be migrating production virtual servers to a new cluster that will provide increased capacity. There will be intermittent outages for the following services: Academic SQL Server, Banner EDI, Banner Printing, Degree Auditing, Door Access, Enterprise Services Drupal, Event Accounting, FTP, Grid Control, Grounds Time Clock, Higher-one uploads, Jabber Instant Messaging, Legacy Unmanaged LAN VPN, MassComm Teleprompter, Network Management, NGL EZProxy, PassMan Password Checkout, Picasso Project, Regional Crime Lab Door Access, Regional Crime Lab Evidence Processing, Remote Access, Security Management, Software License Manager, Systems Management, Texas State DR, Titanium Scheduling, UPD CRIMES Mobile Web, Video Codec Management, Video Surveillance, and Work Order E-Mail Updates.

10/21 6pm – 11pm
WNTSQL1 Lifecycle

Intermittent outages will occur while converting the following services from a physical server to a virtual server: PPL Work Order System, Prod 6 Database, DARS database, Raisers Edge, and Researchers Edge.

10/28 6pm – 10/29 7am
Oracle Patches

This outage will be to apply the latest security patches released from Oracle. This change will affect All Banner ERP services & Legacy ERP Servers including SamWeb, SamMenu, Nell Menu, Single Sign On, My Sam, Nell Batch Queues, Internet Native Banner, Self Service Banner & all integrated services.

10/28 6pm – 10/29 7am
Virtual Machine Migration, Part 2

We will be migrating production virtual servers to a new cluster that will provide increased capacity. There will be intermittent outages for the following services: Computer Science Shell, Remote Assistance, Web Farm, Printing, Systems Management, E-Mail ListServs, Code Versioning, Res Hall NAC, Surveys, Digital Signage, Document Management, Blackboard, Panopto Classroom Video Recording, PRC CRIMES Database, Point-of-Sale, UPD CRIMES CAD, UPD In-Car Camera Recording, PPL Power Monitoring, and Legacy Video Streaming.

Please contact the Service Desk if you have any questions or concerns about any of the listed service outages.

Author: lucrecia chandler

Cherwell, Communications, and Training Manager for IT@Sam