Update Your KatSafe Information

Sam Houston State University utilizes the KatSafe system to alert the campus should there be an emergency. Depending on user preference, this notification would be sent either via text message, phone call, or e-mail.

KatSafe enables SHSU to schedule and send personalized voice messages to up to six phone numbers per person, and immediately send messages via four different modes of communication:

  • Voice messages to home, work, and cell phones;
  • Text messages to cell phones, PDA computers and other text-based devices;
  • Written messages to e-mail accounts;
  • Messages to TTY/TDD receiving devices for the hearing impaired.

If there were an emergency today, most SHSU faculty, staff and students would be contacted via e-mail. However, many would not be notified via text message because they haven’t signed up. In an emergency, SMS (or text message) is one of the fastest and most reliable mechanisms for receiving alerts.

With the new year approaching, we would like to encourage you to keep your contact information updated through SamWeb. If you have changed phone numbers or email accounts please update your contact information so that you can be in the loop should an emergency hit the campus.


To update your contact information:

  1. Go to SamWeb
  2. Click on the Miscellaneous Tab
  3. Click on KatSafe Emergency Contact Information
  4. Update your information

Once you have updated your information, you will be set for future emergency notifications!

If you have any questions about these upcoming changes feel free to e-mail the Service Desk or call 4-HELP.

Author: shsuservicedesk

The IT@Sam Service Desk is part of the Client Services group of the Division of Information Technology Services at Sam Houston State University.