Microsoft Lync

Lync logoIn September, we previewed some of the functionality of Microsoft Lync 2010. We are happy to report that Lync is here!  Lync is a conference bridge, Instant Messaging (IM), and online collaboration & sharing tool that is now available to all SHSU employees. As a Microsoft product, Lync can interact efficiently with other Office products such as Outlook and Word.

Lync is replacing the Jabber instant messaging client used on campus.  Jabber will be decommissioned on March 30, 2012 and not available for use after that time.  “We’re very excited to have Lync now,” stated Chas Stephens, IT@Sam Technology Support Tech II, “since it offers more features than Jabber, and especially with the integration with other Microsoft products in use on campus.  Clients who have been using Lync in a pilot program have been looking forward to the entire campus having Lync – there are some neat tools that will help improve communication and productivity.”

Here are a few of the Lync 2010 features previously described:

  • Outlook calendar integration allows your status in Lync to automatically update based on your availability on your Outlook calendar.
  • Quickly start a group IM conversation using an Outlook Distribution list.
  • Easily share your computer screen(s) with one or more of your contacts, and even specify who can take control.
  • Lync contacts appear in Outlook e-mails and you can even start instant messaging (IM), without switching to Lync. Additionally, Outlook e-mail messages can be sent directly contacts from Lync itself.
  • Logged into your workstation but out of the office or out to lunch?  Missed IM conversations are sent to your e-mail to let you stay in touch as much as you need to.
  • Attend a conference call from your computer or laptop without having to use a phone (speakers and microphone required).
  • Schedule an online meeting inside Outlook or Lync and avoid the overbooked conference rooms altogether!  Each client gets their own unique conference bridge ID, so you won’t have to worry about sharing a limited number of bridges and trade one scheduling headache for another.

Want some hands-on training?  Join us for one of our weekly “Lync Up in February” open labs.  We’ll demo functionality for the first 20-30 minutes, and then be available for hands-on help!

  • Thursday, February 16, 10:00-11:00am, Allen House Training Lab 108
  • Tuesday, February 21, 2:00-3:00pm, Allen House Training Lab 108
  • Wednesday, February 29, 1:00-2:00pm, Allen House Training Lab 107

In the meantime, if you’d like to read up on Lync, feel free to check out our Lync technology tutorial.

If you have any questions feel free to e-mail the Service Desk or call 4-HELP.

You can disable Lync from signing in automatically, by selecting “Options” in the top right, then click “Personal” and uncheck “Automatically start Lync when I log on to Windows.”

Author: shsuservicedesk

The IT@Sam Service Desk is part of the Client Services group of the Division of Information Technology Services at Sam Houston State University.