System Maintenance

Power Transformer Change Out – CHSS Main Data Closet

July 25, 6:00pm – July 25, 7:00pm

IT will be changing out the power transformers attached to the UPS in the CHSS 1st Floor Data Closet.  This outage will affect all computer access, all wireless access, all telephone services and all network connected devices including fire alarms on the concourse, 1st, and 2nd floors of CHSS.

LDB Network Equipment Upgrade
July 26, 8:00am – July 27, 8:00am
A complete service outage on the 3rd and 4th floors of the Lee Drain Building is required to upgrade supporting equipment. This outage will affect all computer access, all wireless access, all telephone services and all network connected devices including fire alarms.

Respondus
July 30, 6:00pm – July 27, 7:00pm
An update to Respondus will be deployed to all managed Windows computers.

Adobe Creative Cloud
August 1, 9:00pm – August 1, 11:00pm
Adobe Creative Cloud will be deployed to managed Windows computers in labs and classrooms.

Adobe Creative Cloud
August 1, 9:00pm – August 3, 12:00am
Adobe Creative Cloud will be deployed to all managed Mac OSX computers.

Network Router Upgrade
August 8, 6:00pm – August 8, 10:00pm
IT will be updating a network router.  During this time, users will experience total loss of network access for thirty minutes within this time period.  This outage will affect all computer access, all wireless access, all telephone services and all network connected devices including fire alarms.

Internet Explorer Upgrade
August 8, 6:00pm – August 8, 10:00pm
The Internet Explorer browser will be upgraded from version 9 to version 11. The browser will be upgraded on all managed Windows workstations and the Remote.shsu.edu system as websites and client plug-ins and extensions are dropping support for Internet Explorer version 9.

Author: shsuservicedesk

The IT@Sam Service Desk is part of the Client Services group of the Division of Information Technology Services at Sam Houston State University.