Change to Off Campus Dialing Coming Soon

Beginning August 15, when making an off campTelephoneus call, you will dial 8, rather than 9, for an outside line. This applies to both local, off-campus and long distance calls.

In collaboration with local law enforcement this change is designed to reduce the number of accidental calls made to 911. During accidental calls, most callers simply hang up when the error is realized. This requires 911 operators to follow up by phone, or sometimes dispatch emergency responders. These practices are consistent with 911 laws that require verifiable contact and confirmation that the caller is okay allowing the 911 Call Center to disregard the call.

Dialing 911 from a campus phone will continue to work in case of emergencies. After August 15 if you place an off campus call by dialing 9-1-###-### or 9-###-####, you will hear an automated message reminding you to dial 8 instead.

Author: lucrecia chandler

Cherwell, Communications, and Training Manager for IT@Sam