Windows 10 Preparedness Checklist

We have put together a Windows 10 Preparedness Checklist for your convenience. This checklist will help you make sure you are ready for your Windows 10 upgrade. Just visit the Windows 10 website and click on “Windows 10 Checklist” in the menu.

Also, we are looking for those who wish to be an early adopter for Windows 10. If you want to be upgraded prior to Summer, just let Gonzalo Correa know your node name.

Campus Phishing Alert 4/1/2017

Many people received an e-mail this morning claiming to have been sent from the Sam Houston State University Technology Department concerning a login alert with a subject of “Alert!!!”. (See image below.)

Screenshot of campus phishing attempt.

The link included in the message appeared to have been a SHSU Online link, but was directed to a malicious site that requests your username and password. IT Security has contacted the appropriate parties in order for them to remove the malicious site.

If you still have an e-mail in your inbox, please delete the e-mail with no further action.

If you have already visited the site and entered your username and password, please change your password as soon as possible at https://samweb.shsu.edu, by clicking on the IT@Sam menu, then on Account Password Change.

Please contact the Service Desk at servicedesk@shsu.edu or (936) 294-1950 should you have any questions, concerns, or trouble resetting your password.

Unfortunately, this is not an April Fools joke.

Convincing Campus Phishing Attempt

Many people received an e-mail today claiming to be an e-mail account verification message. The link included in the message was directed to a malicious site that requests your username and password. The e-mail had a subject of “IT@Sam Service Desk” and looked like the example below.

The malicious site appears to be removed, however out of the abundance of caution IT Security has also blocked the site from being accessed from campus and has blocked all further e-mails from being delivered. If you still have an e-mail in your inbox like the one described, please delete it with no further action.

Please take this opportunity to review some of the tell-tale signs that an e-mail is a phishing attempt. In this case, here are some of the signs:

  1. The message above appeared to be from helpdesk@shsu.edu, upon closer look, you can see that it was actually from “manuelitos@unm.edu.”
  2. The url given is https://www.shsu.edu, but hovering over the link shows that it actually goes to http://www.humecement.com.my/5s_v1/shsu/aspx.htm.
  3. The phrasing and subject line is a bit off. We would not use the name of a university service unit as the subject of the e-mail. The subject would contain insight into the contents of the message.

Please contact the Service Desk at servicedesk@shsu.edu or (936) 294-1950 should you have any questions or concerns.

Network Maintenance 3/4/2017

On Friday, March 3, beginning at 11pm, and concluding Saturday, March 4, at 6am, maintenance will be performed on the network as a follow up from last week’s outages. This maintenance could cause several momentary (2-5 minutes) service outages. We encourage you to keep this maintenance in mind if you plan to work or have assignments due near this maintenance window.

IT@Sam Service Desk
Academic Building I, Room 145
Sam Houston State University
ServiceDesk@shsu.edu
936.294.1950