Get Ready to do Great Things with Windows 10

Windows 10 is Coming
For the past several years, Sam Houston State University has used the Windows 7 operating system for PCs. Windows workstations are scheduled for an upgrade to Windows 10, beginning in May (after the conclusion of the Spring 2017 semester).
The look and feel for Windows 10 will be different, but most functionality will already be familiar to you. Some of the improvements include:
  • A more interactive Start Menu. Users will continue to see lists of software and files, but alongside them will be Live Tiles of apps. These can be changed for apps used more frequently, making life a little easier than in Windows 7. Start-Menu
  • As with Windows 7, users can search by clicking on the Start Button.Search

 

 

 

 

 

 

 

 

 

 

 

  • Edge is the default browser in Windows 10. It features a clean look with a tidy area called the Hub to keep the things collected on the web – including favorites, reading lists, browsing history, and current downloads.Edge

Stay tuned to future IT@Sam Newsletters or the Windows 10 project website for a peak at these improvements and updates to the timeline. If you have any questions, please feel free to contact the Service Desk.

 

iOS SamNet Connection Update

Recently, the security certificate for the SamNet wireless network was renewed. Apple devices (i.e. iPhone, iPad) may issue a prompt such as this:

SamNet

If you receive this prompt, click “Accept.”

You will not be prompted again unless the wireless network settings on the device are deleted.

Should you continue to experience issues connecting to SamNet, please contact the Service Desk.

Windows 10 upgrade coming soon

As you may have seen in the latest IT@Sam Newsletter, Windows workstations are scheduled for upgrade to Windows 10. This upgrade will begin after the conclusion of the Spring 2017 semester and should complete by the start of the Fall 2017 semester.

The look and feel for Windows 10 will be different, but most windows-10-logo-46fa00b9a1-seeklogo_comfunctionality will already be familiar to you. In addition to the change in the look and feel, there will be improvements including enhanced security, a new web browser, faster login times, and less disruptive future upgrades. Additional information and a timeline of updates will be included in upcoming IT@Sam Newsletters as well as online at www.shsu.edu/windows10.

Please take this upgrade into consideration as you and your department(s) make book adoptions and software requests for the next academic year.

Should you have any questions or concerns, please contact the Service Desk (ServiceDesk@shsu.edu or 936.294.1950).

Malware Protection Change

fireampTo protect computer workstations from malware (software that is intended to damage or disable computers and computer systems), Sam Houston State University uses a security tool by SourceFire called FireAMP. The malware discovery and analysis platform identifies advanced malware threats, and provides data necessary to understand the scope of the threat and contain it.

Until recently, threats were stopped manually. Beginning January 20, 2017, FireAMP will automatically block suspicious activity and display a pop-up message.

sourcefire

If you believe that a block is unwarranted, please contact the IT@Sam Service Desk at 936-294-HELP or servicedesk@shsu.edu and we will explore the threat further.

For questions, or to report issues, please contact IT@Sam Service Desk.