Windows 10 – The Interface

Windows 10 is the newest operating system from Microsoft. It looks and functions very similar to Windows 7, but with some new and enhanced features. Like Windows 7, Windows 10 utilizes a Desktop for shortcuts to folders, files and software. Windows 10 also offers the Start button to access the Start menu, which list apps (formally called programs), as well as other features such as settings and power options.

Windows 10 maintains the Taskbar that displays apps currently is use, as well as frequently accessed apps (as determined by the user). The Taskbar also houses the Search bar, which was part of the Start menu in Windows 7.


Windows 10 also features Cortana. Cortana is a digital assistant for Windows 10 and other Windows devices that allows a user to give verbal commands to the device, as well as ask questions. Due to the verbal interaction of Cortana, Cortana is disabled on SHSU computers.

Windows 10 Training Schedule

Windows 10 is an operating system that will replace Windows 7 on SHSU desktops beginning in May 2017 (see Rollout Schedule for details). This new OS amplifies productivity and provides protection against modern security threats.

If you would like training on Windows 10, check out the schedule and register for a training in Talent Management.



May 23 Windows 10 – Introduction 9:00 – 10:00 am
May 24 Windows 10 – Introduction 2:00 – 3:00 pm
May 25 Windows 10 – Introduction 2:00 – 3:00 pm
May 26 Windows 10 – Introduction 9:00 – 10:00 am
May 30 Windows 10 – Introduction 2:00 – 3:00 pm
May 31 Windows 10 – Introduction 9:00 – 10:00 am
June 8 Windows 10 – Introduction 9:00 – 10:00 am
June 12 Windows 10 – Introduction 2:00 – 3:00 pm

Windows 10 Pre-Deployment Reminder

Windows 10 is ComingFaculty and Staff PC workstations across campus are scheduled for upgrade to Windows 10 within the next couple weeks beginning Saturday, May 20, 2017. In preparation, please make sure you have completed the following:

  • Save your data from your C drive to OneDrive or your S drive. Otherwise, your data will be lost when your computer is reimaged.
  • Gather any passwords you may have saved in your web browser. Your connection with websites you use passwords and/or security questions will need to be re-established. Click here for details.
  • Verify any locally installed software (not managed by IT) or hardware (webcams, printers, scanners, etc.) are Windows 10 compatible through the vendor’s website.
  • Lastly, to aid in transferring your account settings to the Windows 10 environment, please log off, but do not power off, your workstation every day before you leave for the day.

Some things you should be aware of:

  • During the deployment, if we are unable to communicate with your machine, your upgrade will be rolled within the next 24-72 hours.
  • Should we run into difficulties, we may need to enter your office to work directly with your machine to restore service prior to the start of the workday. If this happens, we will leave either a business card or a note letting you know we were there.
  • With Windows 10, the Internet browser defaults to Edge. If you use Cognos, Internet Native Banner (INB) or Banner Document Management (BDM), you will need to access these applications through Internet Explorer. We have created a guide to show you how to pin Internet Explorer to the Start Menu.

For additional information and assistance, visit the Windows 10 website. And the Windows 10 Preparedness Checklist.

Please do not hesitate to contact the IT@Sam with any questions or concerns.

OneDrive – Your Files Anywhere

One Drive Files Anywhere

Access and share your files from anywhere

Work on your files in the office, at home, in a coffee shop–or anywhere you happen to be. With OneDrive for Business, it’s easy to get work done on virtually any device from anywhere. You can share and collaborate on a document with colleagues both inside and outside the organization.

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Store files you have created in Word, Excel, or PowerPoint in OneDrive for Business, and Office Online lets you view and edit them in your web browser. Perfect for making quick updates on the fly.

One Drive screenshotSync files and work offline

Sync your OneDrive for Business library so you can work with files on your desktop, and access them even when you’re offline. Your updates will sync whenever you’re online.

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OneDrive for Business is ideal for sharing with small teams collaborating on documents. Your files are private until you share them with others with a click or tap. Change permissions at any time to keep your files secure.

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Join us for tips in getting started with Office 365 and OneDrive. We are offering Office 365 instructor-led training frequently. Look for scheduled sessions in Talent Management. You can also view online tutorials.

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Share your questions and feedback: servicedesk@shsu.eduor


Access Office 365 and OneDrive at

Service Desk Thanksgiving Hours

During the Thanksgiving holiday break, the Service Desk (Main Campus and The Woodlands Center) will operate on a modified schedule.  The Service Desk will be open from 8:00am until 5:00pm Wednesday, November 26.  The Service Desk will be closed on Thursday, November 27 – Saturday, November 29.  Normal operating hours will resume at 7:30am on Monday, December 1.


Computer Lab hours will be:

 NGL 200

11/24 7:30AM-1:00AM

11/25 7:30AM-11:00PM

11/26 7:30AM – 5:00 PM

11/27-11/29 CLOSED

11/30 Resume Fall Hours


CHSS 130

11/24 6:00AM – 2:00AM

11/25 6:00AM-10:00PM

11/26-11/29 CLOSED

11/30 Resume Fall Hours



11/24-11/25 8:00AM-6:00PM

11/26-11/30 CLOSED

12/1 Resume Fall Hours


All other labs

11/27-11/30 CLOSED