We want to remind you that phone scams happen frequently and remind you to stay alert. The calls can be received on any campus phone or cell phone. Although there are many different types of phone scams, the most common types are: IRS Scams, Jury Duty Scams, Tech Support Scams, and Government Grant Scams.
Most recently, a Government Imposter Scam is gaining momentum at universities and businesses around the country, including in Houston. Specifically, this scam impersonates the Chinese Consulate and claim’s the individual’s immigration status may be in jeopardy.
We know that identifying a scam can be tricky and with caller ID spoofing, this tricky task can become extremely difficult. Here are some tips to help you avoid becoming a victim of a phone scam:
- Be suspicious. Never trust a name or number on your caller ID. It is ok to hang up if something does not feel “right.”
- Never allow an unknown person access to your computer.
- Never give out personal information such as account numbers, social security numbers, and passwords.
- Never wire money to or purchase a gift card for a person you do not know.
- File a complaint with the Federal Trade Commission. If the scam involved access to Sam Houston State University equipment, contact the IT@Sam Service Desk immediately.
Stay safe, Bearkats.
On Wednesday, September 14, beginning at 5:00 p.m. and concluding at 8:00 p.m., Banner Finance (INB Finance and Self Service Finance) will be unavailable for the final round of fiscal year-end roll processing. Normal operations will resume upon completion of these processes. Please remember to sign off and shut down all your Banner Finance sessions before 5:00 p.m. on September 14, 2016.
On Wednesday, August 31, 2016, Banner Finance (INB Finance and Self Service Finance) will be unavailable for 3 hours beginning at 5:00 p.m. to run the first round (of two) Fiscal Year-End roll processes. Normal operations will resume upon completion of these processes. Please remember to sign off and shut down all your Banner Finance Sessions before 5:00 p.m. The second round of Fiscal Year-End roll processes will occur Wednesday, September 14, 2016.
The Service Desk will have modified hours the week of Spring Break. We are open Monday, March 9 through Thursday, March 12 from 8:00am to 5:00pm. We are closed on Saturday, March 8, Friday, March 13 and Saturday, March 14.
Normal business hours will resume on Monday, March 16.
The Service Desk will resume normal operating hours today, May 29.
Phones, Chat, and Remote Support:
- 7:30am – 10:00pm M-Th
- 7:30am – 6:00pm F
- 8:00am – 5:00pm Sa
Main Campus Walkins
The Woodlands Center Walkins
- 8:00am – 10:00pm M–Th
- 8:00am – 5:00pm F-Sa