Malware Protection Change

fireampTo protect computer workstations from malware (software that is intended to damage or disable computers and computer systems), Sam Houston State University uses a security tool by SourceFire called FireAMP. The malware discovery and analysis platform identifies advanced malware threats, and provides data necessary to understand the scope of the threat and contain it.

Until recently, threats were stopped manually. Beginning January 20, 2017, FireAMP will automatically block suspicious activity and display a pop-up message.

sourcefire

If you believe that a block is unwarranted, please contact the IT@Sam Service Desk at 936-294-HELP or servicedesk@shsu.edu and we will explore the threat further.

For questions, or to report issues, please contact IT@Sam Service Desk.

Remote Desktop Connections – Macs

Since August 13, IT@Sam has been working on a long term solution that prevents Mac users from connecting to Remote Desktop Connection (RDC).  As an interim solution, we ask that you connect to RDC using WINTS01.SHSU.EDU or WINTS02.SHSU.EDU rather than REMOTE.SHSU.EDU.

If you previously downloaded RDP 2.1.2 you will still encounter issues.  IT@Sam is currently working with Microsoft to get this issue resolved soon.  We apologize for the inconvenience.

Office 2010 & 2011: Coming to your desktop soon!

Microsoft Office 2011 for Macs will be deployed starting August 10th and Microsoft Office 2010 for PCs will be deployed over the weekend of August 12th. To become familiar with these new programs you can check out the following information from Microsoft.

The first two introductory sessions will be held on Wednesday August 24 in the College of Humanities and Social Sciences (CHSS). More training opportunities will be available througout the fall semester so please keep reading the IT@Sam Newsletter for updates.

  • Office 2010 for PC Introduction will be held from 11 a.m. until 12 p.m. in CHSS C070
  • Office 2011 for Mac Introduction will be held from 3 p.m. until 4 p.m. in CHSS C090.

SamNet Wireless

SamNet Wireless

SHSU Computer Services has completed the initial conversion of the new SamNet wireless service. This conversion was implemented to increase your wireless coverage throughout the campus and to maintain SHSU data security and integrity while it is being accessed wirelessly.

SO how can you get connected to SamNet? Just follow these simple steps:
1.) Connect to the wireless network (or establish a wireless connection)
2.) Open any web browser and authenticate to the network using your SHSU user name and password
3.) After authentication, you can browse the Internet,access the SHSU home page, SamMenu, and SamWeb without having VPN!
4.) To print to campus networked printers, you must use Remote Desktop, if the printer you are looking for is not there, please see Adding a Printer