Back-to-School Tech Tips


The days are still long and the heat index is still sizzling hot, but the new school year is here!

Getting in gear for a new semester is a change from the somewhat slower pace of summer, but we’re excited to get fall going! We’ve got a few techie “back-to-school” tips for you as you go about your first few weeks of the semester.

• Get to know where the computer labs are and what times they’re available. We’ve got it all on the computer labs webpage.
• We’ve got the perfect tool to help with those late night work sessions—Remote Desktop Connection! Whether you have a PC or Mac, accessing your S: Drive files from the comfort of your living space is no problem. Our technology tutorial can help you log in to your SHSU profile. You’ll have access to Microsoft Office as well from RDC.
• Remember, you have 500mb of space on your S:Drive.

Faculty and staff:
• Make sure your computer has all the software you need-check out the SHSU installation menu for pre-approved software you can download instantly.
• Updates to the software you use on a daily basis is highly possible while you’ve been in and out of the office. Make sure you’re familiar with the changes.
• Speaking of software, maybe your department has new software needs. We can help! The spring software request deadline is October 1. Our software request guidelines are available for you online.
• Don’t forget our technology training schedule in the IT@Sam Newsletter! We’re always adding and updating courses.
• Last, but not least, take some time here and there to brush up on some training to start the year off right. Skillsoft online courses are available through Talent Management.

We want you to start the year off productively! If you have any questions about your technology resources, contact the Service Desk at 936-294-1950 (students) or 4-HELP (faculty/staff). We’re in Academic Building 1, room 145 if you’d like to stop by during office hours.

Techie Tuesday

Meet Sylvia Sido, the newest member of our Web Development team! Some of Sylvia’s main duties focus on mass e-mail requests, as well as website updates and maintenance, and reaching out to clients in need. She works to keep up-to-date with the current trends for mass emails, and find ways on how incorporate the positives into our current process.

We also found out this world traveler flew a plane in Miami, had quite the culinary experience in Taiwan, and is a certified advanced open water scuba diver.

The next time you see Sylvia, say hello and ask her about an adventure or two!

sylvia sido

Techie Tuesday

This week, we’re sitting down with Tim McGuffin, our Information Security Officer. We met the other part of our security team, Security Analyst Marilyn Cummings, in April. Check out her Techie Tuesday spot if you haven’t yet!

The security team is responsible for the prevention, detection, and response of incidents that can cause harm or threaten the University’s information assets. In Tim’s words, “It’s a very wordy way of saying ‘keep SHSU safe from hackers.'”

The next time you see Tim, say hello! He’d love to talk photography and technology.

tim mcguffin

Techie Tuesday

This week, we walked right into our favorite training course and met Natalie Payne, our IT Technology Trainer. Natalie loves helping faculty and staff understand our software and technology resources better, and hopes to help make our productive days a little easier.

If you have ever been curious about the technology training that IT@Sam has to offer, check out Talent Management, or check out our monthly newsletter where we highlight new training courses. You can also always e-mail Natalie at She would love to hear from you!

The next time you see Natalie, say hello and ask her how many days are left until the first Bearkat football game!

natalie payne

Techie Tuesday

We’re one more Tuesday closer to the semester!! Our techies, like this week’s Angela Whitlock, help keep our network and systems updated for the new semester.

Angela is one of our Senior ERP Analysts with our Enterprise Services department. She helps maintain and support the Financial Aid and Student and Accounts Receivable modules.

If you ever see Angela around campus, say hello and talk football with her!

angela whitlock