We hope Spring Break treated you well! While you were out, we made a few software updates and installed patches to your workstations. Over last weekend, the following were updated:
- SAS/EIS deployed to all Windows workstations with SAS 9.4 installed.
- Skype 7.0
- Adobe Bridge
- Adobe Muse
- Respondus LockDown Browser 1.0.7.08
- Server patches for remote.shsu.edu.
Updated software is available to faculty and staff in the installation menu. If you have any questions or issues with the mentioned updates, let us know at email@example.com. We’re also available from 7:30 am to 10:00 pm by phone (4-HELP) or remote support, and from 7:30 am to 6:00 pm for walk-in support in AB1 145.
On Friday, March 13, from 8:00 am to 12:00pm, the SHSU Electrical Shop will be installing power meters in LDB and CFS which will cause a possible network outage for the following buildings: LDB, AB3, Allen House, Barrett House, Randel House, Spivey House, AgMech Building, Industrial Tech Building, WASH, Vending, Art Complex, South Paw, and Raven Nest Golf Course.
In case you missed this month’s Security Tip in our March Newsletter, here’s your chance to check it out.
Protecting campus workstations is a top priority. Your roaming profile allows account information to automatically log-on to SamWeb and MySam in Internet Explorer.
Anyone could have access to your personal information with the ability to alter it or steal it if you leave your computer unlocked while unattended.
It’s important to remind employees or student workers to log-off or lock their computer when they step away. Two or more people sharing the same workstation and using a single login is strongly discouraged as they will be able to access each other’s personal information.
Here are a few other tips to help protect any campus workstation you use:
- Never share your password.
- Never alter or disable anti-virus or other security software.
- Make sure to log-off, but still leave the computer running to allow IT@Sam approved updates.
The Service Desk will have modified hours the week of Spring Break. We are open Monday, March 9 through Thursday, March 12 from 8:00am to 5:00pm. We are closed on Saturday, March 8, Friday, March 13 and Saturday, March 14.
Normal business hours will resume on Monday, March 16.
March is here! And so is the March Newsletter. If you haven’t had a chance to peruse the latest I.T. happenings, here’s your chance!
It’s about time for submitting new or upgrade software requests. IT Client Services Director, Stephanie Fors, has a few reminders to help you along in the process.
Our Technology Trainer, Natalie Payne, is on a roll with scheduling more courses. We’ve got a few courses this month you probably haven’t seen in a while, such as Social Media. Click on over and take a look. Don’t forget to sign up for our Listserv to hear about them first.
As usual, we also have a new tech tip and security tip for you. They’re always there to help give ideas for productivity and staying safe online.