The university, including the IT@Sam Service Desk, will be closed on November 23 & 24 for the Thanksgiving holiday.
We would like to wish everyone a happy and safe Thanksgiving. We are thankful to be able to work with and serve the many great people at this university.
National Cyber Security Awareness Month (NCSAM) – observed every October—was created as a collaborative effort between government and industry to ensure every American has the resources they need to stay safer and more secure online.
We lead Internet-connected, digital lives, even when we are not directly connected to the Internet. The Internet is a shared resource and securing it is Our Shared Responsibility. Everyone has a role in securing their part of cyberspace, including the devices and networks they use.
Throughout the month, IT@Sam will share tips and resources to help you implement stronger security practices. Together we can create a digital society that is safer and more resistant from cyber-attacks.
For additional information read A History of NCSAM.
On Saturday, August 12, 2017, beginning at 8 a.m. and concluding at 5:00 p.m., the network will undergo maintenance in several buildings across campus (see list below). This maintenance will cause a service outage. The service outage is expected to last 2 hours, but could potentially last the entire maintenance window. During this outage, access to resources such as phone, e-mail, banner, blackboard, My Sam, and S drives will be unavailable in the buildings affected. Please save your work often or make appropriate plans around this scheduled maintenance.
- Texas Research Institute for Environmental Studies (Sam South)
- Criminal Justice Projection Booth (above main auditorium)
- Weight Training Facility
- Recreational Sports Center
- Lowman Student Center
- Newton Gresham Library
An e-mail sent today claimed that your account was recently signed in from an unknown location. The e-mail had a subject of “Account Verification” and looked like the example below.
IT@Sam has blocked the website contained in the message as well as the delivery of additional e-mails to prevent the disclosure of additional login credentials.
If you still have an e-mail in your inbox with the subject of “Account Verification,” please delete the e-mail. No further action is required.
If you have already visited the site and entered your username and password, please
- change your password as soon as possible at https://samweb.shsu.edu, by clicking on the IT@Sam menu, then on Account Password Change; and
- contact the Service Desk (this will help us determine the magnitude of the Phishing incident).
Please contact the Service Desk at (936) 294-1950 should you have any questions, concerns, or trouble resetting your password.
In an effort to resolve network connectivity issues, we plan to reboot our firewall tonight at midnight. During this time, you can expect about a half hour outage.
Should this plan change, we will let you know. In the meantime, we apologize for any inconvenience caused and thank you for your patience as we work to resolve the issue.
If you have any questions regarding the issue, please contact the Service Desk.