About IT@Sam Service Desk
The IT@Sam Service Desk is part of the Client Services group of the Office of Information Technology Services at Sam Houston State University.
Contact Information
Helpdesk@shsu.edu
Faculty/Staff Line: 936-294-HELP (936-294-4357)
Student Line: 936-294-1950
Hours of Operation
Monday – Thursday: 7:30AM – 9PM*
Friday: 7:30AM – 6PM*
We will be closed on all university holidays.
*You can leave a voicemail after hours for emergencies.


